Thank you for choosing Vanamali Organic Farm. We carefully pack our traditional, organic and homemade products to ensure they reach you safely.
1. Order Processing
Orders are generally processed within 2–4 business days after successful payment and order confirmation.
Orders may take additional time during weekends, public holidays, festivals or periods of high order volume.
2. Shipping & Delivery
Delivery timelines depend on the delivery location and courier service.
Estimated delivery time:
- Tamil Nadu: Approximately 2–5 business days
- Other locations in India: Approximately 4–8 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, remote locations or circumstances beyond our control.
3. Shipping Charges
Applicable shipping charges will be displayed at checkout or communicated before order confirmation, depending on the order and delivery location.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
Vanamali Organic Farm will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
5. Delayed or Lost Shipments
If your order is delayed or appears to be lost during transit, please contact us as soon as possible.
We will coordinate with the delivery partner and assist you in resolving the issue.
6. Damaged Package
If your package arrives damaged, please take clear photographs or a video of the package and the products immediately after delivery and contact us within 24 hours.
We will review the issue and provide an appropriate resolution.
7. Contact Us
For shipping-related questions, please contact:
Vanamali Organic Farm
📞 94459 11011
📧 vanamaliorganicstore@gmail.com
Vanamali Organic Farm
Traditional • Organic • Homemade